Good choice for joining the revolution of ADSL.

You will find everything you need to get connected on this page

without any tedious waiting queues and 24 month contracts

1. First you need to check if ADSL is available for your line

Check Here

2. If ADSL is available for you, you need to order the adsl line from telkom

This is just the functionality of the line from telkom, not the bandwidth

Telkom still owns the copper wires coming into your building

Your best options would be 384k speed, self install, no contract, own modem

You will need to wait for telkom to send you the sms notifing you that your

adsl is connected. Keep that sms saved, you are going to need it

Order Here

3. Once you receive your confirmation sms, you nned to buy an ADSL modem

If you only have 1 PC, buy the single port modem

If you have up to 4 PC’s, buy the 4 port modem

If you want to connect your laptop on wireless, buy the wireless modem

Buy Here

4. You also need to buy some bandwidth. Don’t worry if you run out,

you can always top up until the end of the month

Buy Here

Now you have bought everything you need. Wait for you modem to arrive

(normaly 2 days)and plug everything in. Remember, the ADSL goes straight

into the wall socket and everything thing else goes through the supplied

POTS filter, including other extensions on the same line.

5. Check your connection by going to www.telkom.co.za No other sites

will work yet.

Two more steps until you are fully up and running.

6. You need to verify your ADSL line with Telkom

open your internet browser (internet explorer) and type the following

into the adress bar

http://www.telkom.co.za/verifyadsl

type in your phone number the the adsl is connected to and the order

number in your sms

click verify and after around 30 seconds you should see the green tick

7. Add an added service to you, we will set up your modem for free

with your username and pasword before we ship it to you.

You will just have to plug it in.

This set up will work in most current setups and can always be changed

if nessesary.

Problems? Call 0879422547 during office hours and we will do our best

to fix it over the phone for you.

Some common troubleshooting steps:

NO LIGHTS ON THE MODEM

plug in the power and switch it on at the back

ADSL LIGHT OFF OR FLASHING STEADILY ON THE MODEM

plug the phone cable straight into the wall

still not working? phone 0800375375 and ask them to check your line

INTERNET LIGHT OFF OR RED ON THE MODEM

Oops, we might have made a typo when we set up your modem

Phone 0879422547 during office hours.

If this happens on the first or second of the month, you forgot to pay

us for your bandwidth.

LAN OR NETWORK LIGHT NOT ON

check the cable from the modem to the PC is plugged in. Make sure it is the

cable with the big phone plugs on, not the normal one

STILL NOT WORKING?

for windows users, press and hold the windows key (the flag with 4 squares on your keyboard)

tap the R and let go of the windows key

in the box that comes up, type cmd and click ok

in the black window that comes up, type tracert 168.210.2.2 and press enter

the end of the first line should be your modem address. eg 192.168.1.1

if all you see in the first line is 4 * check the cables between computer and modem

if you see 8 for 4 lines halfway down, verify your line again or buy more bandwidth

or telkom has broken the exchange, try again later

LAST RESORT

Give us a call during office hours on 0879422547 and will get you going.

Thanks again for choosing I-Connect