Icon Era Welcome
Welcome To Icon Era, the next generation of IT support and cost effective communications.
With Icon Era, small and medium-sized business clients quickly discover that IT Support can be both convenient and dependable. Our commitment to deliver on-demand service, support and speedy resolution of problems means less downtime for your staff and better expense control for you.
Leading edge technologies allow us to offer outstanding Remote Support Services, which enable our professional Support Team to diagnose and correct virtually any system problem that would traditionally represent the need for on-site attention. In instances where hardware failures dictate that we visit your office, we come prepared with the right tools, the right equipment and the right software to get you in business fast.
We pride ourselves on providing our clients with honest, reliable service and technical support that’s straightforward and explained in plain English. From the most complex systems that need analysis to a simple fix for a workstation with a glitch, we approach each task in the same way finding solutions that focus on you and your business, not the newest industry gadget.
Call on us for….
Professional systems that need analysis. We will work with you to gain a realistic assessment of your current information technology, identify what your current and future requirements are and develop a plan to get there. We will show you how the investment you’ve made in information technology can build the infrastructure you need to meet your goals.
Advice and assistance in choosing new hardware and software. Let us help you define your needs, source and order your new equipment, undertake installation and configuration and continue to provide on-going maintenance.
Data Backup Solutions, Icon Era can help you protect the crucial lifeblood for todays business. Icon Era is at home designing and implementing solutions for small single-office networks, to multi-branch offices in scattered locations and everything in between.
Wireless Networking. Not only does wireless save the added expense of cabling, it can connect employees company-wide: the fork lift operator or order picker on the plant floor, staff at a temporary office, sales reps on the road, marketing people at a trade show….the possibilities are endless.
Proactive Anti-Virus Systems. We provide managed antivirus systems that automatically update definitions on every workstation and server in the system. And, if a virus attacks, we will detect it immediately and take immediate steps to stop it in its tracks.